Daily housekeeping services, which consists of general cleaning, take place between 8 a.m. and 5 p.m.. Should one of your guests require special times of service, requests may be made directly with Housekeeping or your Catering & Events Sales Representative.
The suggested housekeeping gratuity is $2.00 per day. Some groups may have the gratuity rate predetermined in the contract and billed to the master account.
Each guest room is provided with several special service amenities either at no charge or for a nominal fee. (for more information please ask details to your Catering & Events Sales Representative. These items include: an iron and ironing board, coffee makers, hairdryers, in-room safe, bath/shower amenities, and extra pillows. Additional bedding available for children: cribs and rollaway beds. Please note there is a maximum of four persons (including children) allowed per room.
Turndown service is available for Executive Floor staying guests. "Turning down" the bed linen of the bed in the room, preparing the bed for use via Housekeeping item. An evil eye is typically left on top of a pillow in the bed that has been turned down.